A label costs nothing. These questions cost a vendor a great deal to answer well, which is why they work. Ask them in a live demonstration, not from a slide.
Switch the AI off and show me the system working. Enter a case, run a rule, build a report, submit it. Then ask which tasks the system deliberately never gives to a model, and why.
Switch it on and show me how far it reaches. Which records can it read, which workflows can it act in, which screens show it. Where does it stop, and why.
Pick any number on the screen and show me where it came from. Its source, its method, the model and the version that produced it. An answer of “the model” ends the conversation.
Show me the model being wrong, and what happens next. Who is told, what is held back, what is recorded.
Change the model in front of me, then show me last month's numbers. Accuracy, drift and cost per task, from a dashboard, not a brochure.
If the answers describe a good older house with devices plugged into a few rooms, you have met AI-enhanced software, however many models it runs and whatever the label says. It may still be the right purchase. Buy it under its honest name.